DashboardHQ

Terms

Purchase and support terms

Last updated 4 October 2026

DashboardHQ is operated by The REBUILD Group LLC (“we”, “us”). These terms cover the paid digital packages sold on this website. Using the free wizard and recommendation form is covered by the privacy page; buying a package also means you accept the terms below.

What you are buying

Each paid package is a one-time digital product, not a subscription and not a hosted service:

You paste the prompt into your own AI assistant (ChatGPT or Claude), which generates the dashboard. The dashboard file and its records are created on and stay on your device. We do not build, host, receive, or back up your dashboard or its data.

Delivery

Payment is processed by Stripe. After a successful payment you receive an email with a private download link for your package. The link is valid for seven days; you can save the package during that time. If your email does not arrive within a few minutes, check spam and then contact us and we will resend it.

All sales are final

Each package is delivered digitally and immediately, and its full contents are described above before you buy. For that reason all purchases are final and non-refundable. At checkout you confirm that you want the package delivered right away and that you understand you are giving up any right to cancel once that delivery begins.

If something genuinely goes wrong on our side — you are charged more than once, or you never receive a working download link and we cannot get one to you — email us and we will put it right.

Nothing here removes rights you have under the consumer law of your country or state where those rights apply and cannot be waived. Where the law would otherwise give you a cancellation period for digital content, you waive it by asking for immediate delivery, which happens as soon as your payment succeeds.

Support

Email support is available at hello@dashboardhq.app.

Your purchase includes reasonable troubleshooting assistance toward your first working dashboard, using the supplied prompt, a supported AI assistant, and the setup instructions for your purchased package. If the generated dashboard does not open or a purchased feature does not work, contact us with the error and the steps you followed. We may provide corrected instructions or prompt adjustments. This support does not include custom development, additional features, ongoing maintenance, or fixing third-party services. AI-generated results can vary; we cannot guarantee that every build succeeds. Never send passwords, API keys, or private business records when requesting support.

Support also does not include building the dashboard for you, one-to-one calls, recovering data from your device, or fixing problems caused by changes you made to the generated files. Guided help mapping your existing Notion or Google content is offered inside the wizard and may later become a separate paid add-on.

Acceptable use

The package is licensed to you for your own personal or business dashboards. Please do not resell it, redistribute it, or publish the prompt text publicly. You may modify the dashboard the AI builds for you as much as you like.

What we do not promise

Payment and tax

Prices are in US dollars and shown before checkout. Stripe may apply currency conversion. You are responsible for any sales tax, VAT, or import charges that apply where you live; where we are required to collect a tax it is shown at checkout.

Sales eligibility. At launch, paid DashboardHQ packages are available only to customers in the United States. We use country-level checkout, billing, and payment information to confirm eligibility, but we do not retain your full billing address. Please do not use a VPN, false billing information, or another method to bypass this restriction. An ineligible order may be held, canceled, and refunded before digital delivery. We may expand availability after adding the required tax and consumer-protection processes.

Changes

We may update these terms as the product changes. The version in force for your purchase is the one published when you bought. The “last updated” date above always reflects the current version.

Contact

The REBUILD Group LLC — hello@dashboardhq.app

This is a plain-language summary of our current practice, not legal advice. Consumer-protection and distance-selling rules differ by country and state. If you need formally reviewed terms for compliance, have them checked by counsel before relying on them.